About Us
Automotive Dealer Services role is to manage warranty claims with the least inconvenience to the customer and the most cost effective repair method for the Dealership concerned.
Most of the warranty programs have been designed to increase New and Used Vehicle Service Retention for our Dealers. We now offer the largest and most comprehensive range of warranty products in Australia. We can also tailor a program specifically for any Dealership.
Our managed Self Funded Programs are retaining more than 60% of our Dealers Used Vehicle customers as service clients and most Dealers are retaining over 80% of the New Vehicle customers as service clients.
Automotive Dealer Services can implement fully automated service reminders and follow-up systems that do not require any staff input once installed.
Our products are created by some of the most passionate people in the motor industry. The use of modern technologies and practices has helped us achieve being one of the best Warranty Companies in Australia.
We continue to push the limits of what a Dealership requires by achieving the best customer service retention program out there.
Our Team
Automotive Dealer Services staff are qualified to manage your warranty program. Our staff are experienced to handle day to day claims management & customer enquiries.
We love it when we can provide our Dealers & their customers with great service & customer support. That's why we have the best and most dedicated people in the industry on hand to help you when you need it.
Our employees are fully qualified mechanics, advisors and administrators. Our Claims Manager has personal contact with all our Motor Dealers. When you call Automotive Dealer Services, you are not just talking to a Call Centre, you are talking to someone that you have had face to face contact with.
Our Target Market Determination (TMD) document
This PDF explains the Target Market for our range of warranty programs throughout our Dealer Network.
ADS Target Market Determination Document.pdf